Shipping + Returns
We offer FREE SHIPPING on all full priced Rugs Australia wide.
Shipping for all other items are based on weight and size. We aim to get your order to you as quickly as possible. Please allow up to 10 days to receive your order, which includes processing and handling time.
Local Pickup is available within the Illawarra region. We will contact you when your order is ready for collection. It would be greatly appreciated if your order is picked up within 2 business days.
If you are located outside of Australia, please contact us for an international shipping quote.
We do not offer refunds or exchange for change of mind, please be sure to choose carefully.
If your item is deemed faulty, please contact us immediately and send us an image, and we will happily exchange your item if returned within 7 business days.
When photographing our products we do our best to ensure they are shown in the most natural lighting to show their true colour. Colours may vary from screen to screen due to monitor settings.
Due to the handmade vintage nature of our rugs and cushions, there may be signs of wear or repair, which we think only adds to their beauty and makes each piece unique.